Help for members
Selling on PetListings.
Your membership is live, so you can list. This guide covers getting a listing answered, handling buyers, getting paid without getting scammed, and getting a pet to a buyer who lives far away.
Step 1
A listing that gets answers
Photos do most of the work. Use daylight, get down to the animal's level, and show it clearly from more than one side. Photos of the parents help too. Standard plans have room for 2 photos a listing, Premium and Deluxe for 10.
In the description, say:
Age and sex
Health: vaccinations, vet checks, anything a buyer should know
What comes with the animal (papers, food, a crate)
Why you're selling or rehoming
Where the buyer collects
Put the price in. Buyers skip listings that make them ask.
Step 2
Ad Manager
Everything about your listings lives in Ad Manager:
Featured
Puts a listing in the Featured section on the home page. It's $7 a month a listing. Premium includes 1 free featured listing a month and Deluxe includes 3.
Pause listing
Takes it off the marketplace while you're talking to a serious buyer, and you can put it back.
Renew Listing
Brings an expired listing back. Turn auto-renew on and it renews itself.
Mark as Sold
When it's gone, so buyers stop writing.
Step 3
Answering buyers
Reply fast. Buyers often message several sellers at once.
Offer a phone or video call. We tell buyers that a seller who won't talk is a warning sign, so being easy to reach sets you apart. Ask questions back, too: where the animal will live, whether they've kept one before.
Step 4
Getting paid safely
We don't handle payments, so you agree how you'll be paid directly with the buyer. Scams aimed at sellers look like this:
Overpayment. A buyer sends more than your price, often by check, and asks you to send back the difference. It's a scam. The check is fake, and the US Federal Trade Commission says it can take weeks for a bank to discover that. Never accept more than your price, and never send money back to a buyer.
A screenshot or an email saying they've paid. Check your own bank or payment app. Don't hand over the animal until the money is in your account.
A buyer who won't talk on the phone and wants the animal shipped to them unseen. Ask for a call. If they refuse, move on.
Step 5
Buyers who live far away
CitizenShipper offers pet transport in the contiguous United States. Outside it, look for a pet transport company where you live.
Step 6
Meeting a buyer in person
Meet somewhere public, or at your vet's office, and bring someone with you.
Step 7
If something goes wrong
Use Report member or Report this message and a moderator will look at it. Block stops someone contacting you. If you've lost money, call your bank first, then report it where you live:
- United States
- ReportFraud.ftc.gov
- Canada
- the Canadian Anti-Fraud Centre, 1-888-495-8501
- England, Wales and Northern Ireland
- reportfraud.police.uk, or 0300 123 2040
- Scotland
- Police Scotland on 101
- Australia
- scamwatch.gov.au
- Anywhere else
- your local police